Data Entry Outsourcing Solutions for the Retail Industry

In-bound management of retail customer loyalty applications, coupons and customer correspondence delivered directly to SOURCECORP from the consumer, client branch and partner operations. SOURCECORP can retain and manage client inbound PO Boxes and open received mail for further processing. Additional services include logistics and courier tracking. 

Design, preparation, sorting, stacking, and indexing of customer loyalty applications and correspondence.

High-volume paper-to-digital image conversion services for customer applications and correspondence related documents. Images are prepared to client formats, captured and inspected for final storage and retrieval.

High-volume data extraction (OCR of machine print, ICR of handprint, OMR of “bubbles”, and manual keying) from customer loyalty applications and correspondence in a variety of formats is accomplished with maximum accuracy by ongoing quality assurance processes. Services are available both domestically and offshore.

Captured data is validated against standard and client specific table lookups, addresses can be validated for CASS compliance and documents that fail to meet minimum client requirements can be identified and further processed by trained SOURCECORP staff or by client staff thorough a secure web-based exceptions processing system.

Box storage of client documentation on a long-term, temporary or conversion basis. Documents are inventoried in a controlled environment and accessible for file retrieval during the conversion process.