Systems design, document sorting, preparation, stacking and indexing of patient health records. Solutions range from basic file organization to more complex document level indexing utilizing barcode, OMR and OCR technologies.

Document capture of ED, OP or IP health care information to create a web-based or networked imaging environment or to support in-house Health Information EMR/EPR initiatives. Data & document capture applications to support EOB patient financial services as well as Accounts Payable and Human Resource applications. High to low volume paper to digital conversions through our conversion centers or within your facility.

In-bound mail management of patient files, handling and extraction of project-specific documentation either at client site or at a SOURCECORP facility. Services include logistics and tracking.

High-volume data extraction (OCR, keying) from patient files in a variety of formats is accomplished domestically with maximum accuracy through quality assurance processes.

Through our partnership with Standard Register we offer the capability to reengineer and create “forms on demand,” for use throughout the hospital system.

Hosted electronic storage for multiple document formats. Employs a web-based interface that allows users to securely and easily locate and retrieve documents. Electronic document storage facilitates the medical records process.

Enables the review of all managed care claims for the most recent two- to three-year period.

Our ability to combine Retrospective, ConcurrentCARE and Software RISK Management Assurance solutions into a single offering enables SOURCECORP customers to increase cash flow and ensure the accuracy of previous, current, and future reimbursement and operations.

Since our founding in 1994, SOURCECORP has partnered with 400-plus clients to identify and collect more than $350 million in additional reimbursement (underpayments). We have reviewed and analyzed more than 15,000 managed care contracts. This experience enables us to provide our clients future contract recommendations and enhancements unprecedented and unparalleled in the current marketplace.

A peer ability to ensure all your managed care payments are correct – prior to any timely follow-up limitations expiring. If you already use an internal contract variance system, ConcurrentCARE will provide the necessary verification that the system and internal processes have not ignored important underpayments. The repeated results include significant cash flow growth while improving your overall days outstanding.

 

Since our founding in 1994, SOURCECORP has partnered with 400-plus clients to identify and collect more than $350 million in additional reimbursement (underpayments). We have reviewed and analyzed more than 15,000 managed care contracts. This experience enables us to provide our clients future contract recommendations and enhancements unprecedented and unparalleled in the current marketplace.

An application service provider (ASP) level of service accommodating a variety of needs including:

-   Calculating and posting of the accurate contractual allowance at time of billing

-   Analyzing the initial managed care payment and related co-pay and deductible daily

-   Identifying immediately the need for additional reimbursement (underpayment)

-   Collecting the true managed care variances accurately and timely

-   Identifying and correcting front-end registration issues as they occur

-   Loading and updating managed care contracts in your and/or our system

 

Because you require the accurate calculation and notification for every contract variance, this SOURCECORP solution is an ideal alternative, or complement, to help ensure important payment tracking functions are monitored and reported accurately – always.

 

Since our founding in 1994, SOURCECORP has partnered with 400-plus clients to identify and collect more than $350 million in additional reimbursement (underpayments). We have reviewed and analyzed more than 15,000 managed care contracts. This experience enables us to provide our clients future contract recommendations and enhancements unprecedented and unparalleled in the current marketplace.

Eliminates the time, labor, and space required for long-term storage of radiological film. It allows hospitals nationwide to store radiological films off-site in SOURCECORP's environmentally controlled archiving centers, and to access them 24 hours a day via teleradiology. TAP often enables hospitals to reduce the average time required to access older studies.

A 35 mm proprietary diagnostic minification service tailored to meet the specific requirements of your Radiology Department in terms of file management, archival retention and patient file retrieval. 

DICOM software that imports and exports medical images by following Part 10 of the DICOM 3.0 standard. The station then creates a custom CD-R or DVD-R with an embedded DICOM VIEWER. It’s the perfect tool for marketing your hospital or private imaging center, while supporting your distribution needs. 

With our refined proprietary records tracking system, SOURCECORP improves each customer’s bottom line by right-sizing file rooms and paper/chart management overhead. We do this by seamlessly transferring these efforts off-site into our own secure facilities. SOURCECORP advantages include one-hour stat deliveries, a misfile prevention system, and a budget-friendly fixed monthly service fee.

SOURCECORP employs state-of-the-art workflow and repository technology to provide customers with a bridge to the electronic record and electronic film library. We incorporate high-volume scanning and indexing capabilities for day-forward or historic document conversion in a comprehensive solution that meets full Health Insurance Portability and Accountability Act (HIPAA) compliance.

SOURCECORP has a broad-based knowledge of all record types found in healthcare facilities. Through our space management consulting, a record retention program can be implemented that manages process-timely record destruction.

SOURCECORP relocates record and film libraries within facilities or to our record centers. Whether the move is part of a purge or a transfer to a new record room, records are moved in an orderly and efficient manner. Appropriate access is maintained at all times.

A full range of HIM record management consulting services can be integrated with a client solution to improve workflow, reduce operating expense and maximize the availability of information throughout the client organization. SOURCECORP record centers are hubs for a variety of HIMS-related services including remote medical coding, radiology film digitizing, medical record assembly and all types of filing efforts.

SOURCECORP’s electronic method of release of information via our ROISource.com web site (with client ID codes and passwords) provides all the benefits of requesting and delivering records on-line.

We scan requested documents or automatically retrieve them from client-based electronic medical records systems. SOURCECORP’s web-based solutions use 128- bit encryption standard provided by Verisign, and audit trails are built in for HIPAA compliancy.

SOURCECORP provides services to more than 3,000 hospitals and other healthcare providers in 40 states. As a leader in the release of information (ROI) service industry, we release 4.1 million patient records per year. Using our Internet-based Information Release Management Application (IRMA), we provide clients with HIPAA-compliant technology.

SOURCECORP has developed an enhanced software system to support our release of information (ROI) services. This highly robust Information Release Management Application (IRMA) is Internet-based and requires fewer information technology support resources and client resources than other platforms. IRMA is fully HIPAA compliant.

SOURCECORP provides requesters of medical records the opportunity to request, pay for and retrieve medical information electronically through the use of ROISource.com. Requesters who subscribe to SOURCECORP’s web services are assigned a secure ID code and password to access their information via the web site. Benefits of the electronic method of delivery are decreased turnaround time, reduced mailing costs and increased security. 

SOURCECORP‘s document repository solution, FASTRIEVE, is a secure, rapid-access web-based repository providing healthcare facilities with a scalable, cost-effective, enterprisewide approach to electronic document management without the expense, disruption and risk associated with in-house systems.

Our Internet-based Information Release Management Application (IRMA) can be used to develop a centralized location where all requests for release of patient information can be stored and retrieved. IRMA is easily accessible to other departments and can be used to establish a comprehensive computerized database of requests and releases compliant to HIPAA requirements.

The SOURCECORP Information Release Management Application (IRMA) includes an extensive reporting program to monitor all aspects of the Release of Information (ROI) process.  IRMA has the ability to generate detailed reports on all phases of the process, from receipt to delivery.

SOURCECORP’s expert consulting staff, consisting of nurses, physicians, and administrators, helps your team implement a culture of continuous accreditation compliance and readiness.

Through an extensive review of your health information records, our coding compliance and reimbursement audits help you pinpoint areas for improvement, establish performance objectives and develop an action plan to meet compliance and accuracy goals.

We provide credentialed, experienced coding support to help manage the inevitable staffing shortages that HIM departments periodically experience. Our flexible scheduling provides trained, proven health information coding consultants as you need them, whether it's for one day, one week or indefinitely.

Many healthcare facilities are transitioning to scanned and electronic medical record technologies to achieve improved operational efficiencies. An additional benefit of records accessed electronically is the ability to receive coding support remotely, without incurring travel expenses or diverting much-needed space in HIM departments. Our secure Remote Coding Center is HIPAA compliant, complete with the latest technology.

The industrywide shortage of qualified coders makes it difficult for healthcare providers to find and hire qualified coders and to maintain experienced coders on staff. SOURCECORP’s outsourced coding is the solution for constant unbilled revenue due to turnover and staffing problems.

Appropriate physician documentation is critical for accurate coding. SOURCECORP’s Physician Documentation Awareness Programs consist of a set of tools and services that address the relationship between clinical documentation and regulatory requirements. Components can be implemented together or as individual initiatives. Components include:

- Physician documentation audits

 

- Documentation awareness presentations for medical staff

 

- Ongoing documentation reviews

 

- Customized consulting services

 

- Other physician documentation tools

Today’s rapidly changing healthcare environment requires constant education to stay abreast of regulatory changes that affect quality coding and compliance with federal guidelines. SOURCECORP provides customized education programs for coders, physician office staff, and others involved in the coding process.

Interim/Outsourced Management: SOURCECORP provides interim or outsourced management for key HIM department positions including director, assistant director, coding manager or supervisor. Our credentialed, experienced consultants are available on a full-time, part-time, or as-needed basis to oversee day-to-day operations, provide leadership and support, and assist the HIM department to function smoothly. Our goal is to provide a seamless transition to new management, or as required, to continue services on a permanent contract basis.

SOURCECORP assists HIM departments by providing technical and clerical staff to cover any HIM position.  If you have vacant or hard-to-fill positions, our trained staff is prepared to support you and your team. Our services include:

-    Release of Information – SOURCECORP can provide you with temporary ROI positions or a completely outsourced solution.

-    Technical Services - Our focus is to help customers manage key health information functions including abstracting, analysis, assembly, release of information, record preparation and scanning, indexing, record review/data collection and special projects.

-    Clerical Support - We can lead or support you in purge projects, loose filing, and general or front office functions, including reception. Our team performs a variety of clerical duties for the Health Information Management department to provide for the ongoing accuracy and completeness of all medical records in accordance with established policy, practice and regulatory requirements.

-    Cancer Registry - Our certified cancer registrars assist tumor and oncology departments report tumor data. Our registrars accurately identify, collect, classify, code, stage, analyze and abstract clinical patient data in accordance with state cancer reporting guidelines, to ensure maintenance of the American College of Surgeons (ACoS) and JCAHO accreditation requirements.

Our staff of credentialed HIM professionals can assist you to evaluate the status of all department activities and functions. We help you tackle workflow and process issues, such as:

-  Backlogs in key functions, including assembly, analysis, and filing

-  Delays in transcription

-  Delinquent records

-  Excessive days in bill hold

-  Inadequate storage or retention programs         

We work with you to identify opportunities for improved procedures, processes and workflow - including technology solutions and eliminating redundant processes that will help your department perform at the best level possible.

Staffing and productivity assessments help you determine the right mix and number of personnel to achieve department goals. SOURCECORP’s HIM staffing analysis tools and staffing benchmarks help make a business case for what you need or to “right-size” in the appropriate areas.

Surveys are time-consuming and exceedingly stressful. Often, there aren't enough hours in the day to manage operations and prepare for the survey. SOURCECORP offers a variety of survey preparation services designed to help you achieve the best survey outcome possible:

-   Assessment of compliance with JCAHO standards and state regulations

-   Update of the IM assessment and plan

-   Revision of policies and procedures

-   Coordination of record review

-   Reduction of delinquent records

-   Staff education and training

SOURCECORP offers large or small scale 16mm ANSI quality microfilming services. Formats include: Computer Assisted  Retrieval (CAR) Systems, microfilm jackets and from/through roll. The SOURCECORP CAR System provides the user with a computer database and retrieval engine that points to the microfilm roll and starting frame number of each patient record.

SOURCECORP can provide onsite scanning personnel for any scale in-house or 3rd party scanning and imaging platforms.