Case Study:  Disaster Recovery PDF Documents Scanned by OCR for Federal Government

The Client

Homeland Security - FEMA

The Issues:

• To provide a timely storage and retrieval solution in support of the Federal Emergency Management Agency disaster recovery processes  

The Solution:

• Web-based client-site document preparation
• Creation of PDF documents scanned by OCR and OCR cleanup of individual (personal and business) files at disaster field offices

The Results:

• The images and associated data collected assist FEMA in meeting its long-term goals of record and data retention.
• Improved petitioner-customer service enabling FEMA to analyze damage trends due to specific disaster types